COMPLAINTS AGAINST AN EBC MEMBER
Last Updated on Jan 16 2019
The EBC’s Vision, Mission, and Values can be found here
EBC Members are expected to follow the Code of Honour
We do not have a process to address complaints against our members and would encourage you to address it directly with them. If you have an issue with a member please consider the following
- If you have made at least three attempts to resolve a situation with a member and are not getting a response, you may make us aware of it. We will track the issue and reach out to the member to ensure communication is happening.
- The first thing we will ask you is “Are their actions in alignment with your agreement?” (e.g. are you requesting a refund which outside of the refund period specified in their refund policy; are you requesting to withdraw from a course after you have consumed the majority of the content)
- In the event that their actions are in alignment with your agreement, we will not track or address the matter further.
Although we do not take an active role in resolving disputes, a member with more than three active complaints against them will not be considered for advancement in the EBC or given roles where they are asked to represent the EBC.
Policy Created by Board Steering Committee – Dec 2018
Evolutionary Business Council (also referred to herein as “EBC”) may collect two different types of information, Personally Identifiable Information (“PII”) and Non-Personally Identifiable Information (“Non-PII”). PII is information that identifies you as an individual – for example, your name, address, telephone number, e-mail address, credit card information, billing address and shipping information. Non-PII is aggregated information, demographic information, IP addresses, user behavior data from web interaction metrics tools and other information that does not reveal your specific identity. PII and Non-PII may be collected anytime you access or use a EBC website. PII and Non-PII may also be collected by EBC during in-person discussions, telephone conversations, and electronic or other written communications. EBC also collects information via cookies; blocking cookies may render you unable to access certain EBC products, services, or websites.
EBC uses PII to respond to your inquiries, provide you with services you have requested, keep you informed of services EBC thinks may be of interest to you, and otherwise personalize your experience with EBC, and other reasons. EBC does not sell or lease PII about you to others. EBC may share PII with EBC affiliates and third parties contracting with EBC to provide services to you, e.g., financial institutions. EBC may also share PII when required by law, or when you have expressly requested EBC to do so. EBC reserves the right to disclose and use your PII if EBC believes it is necessary to: (a) respond to legal process, e.g., a subpoena; (b) respond to a law enforcement agency’s request; (c) enforce the Terms; or (d) protect the rights, privacy, safety, property, or operations of EBC or third parties;
Because Non-PII does not personally identify You, EBC reserves the right to use and disclose to third parties Non-PII for any purpose.
EBC reserves the right to change this privacy notice, which changes will become effective upon posting of the revised notice https://www.FunnelMarketingConsulting.com/privacy, or upon emailing of the changes to You at the email address You provided to EBC, or as required by law.
II. Links to or From Other Sites.
Except where expressly stated by EBC, EBC is not affiliated or associated with operators of any third party websites that link to or are linked from any EBC-maintained website. EBC disclaims any responsibility for the accuracy or content of information found on third party websites that link to or are linked from any EBC website. EBC disclaims any responsibility for the security of any information (including without limitation credit card and personally identifiable information (“PII”)) that you may provide to any third party. EBC reserves the right, at any time and in its sole and absolute discretion, to block links to any EBC-maintained website through technological or other means without prior notice.
III. Information; Registration; User Names and Passwords
IV. Release/Authorization to Use Photographs.